Gray Cloud

Hello all

I have one 2007 sp1 rollup 8 CAS server, and two backend 2003 sp2 servers.
All users who access OWA and have mailboxes on EXback1 can log on
successfuly but once logged on the 2003 OWA page is in a "hung state" and
the page never stops loading, users can click the folders, but again the
page says loading, users also cant see there email.

On EXback2 it works perfectly. Both 2003 backend servers are on the same
subnet. I checked all the settings in IIS on the two backend servers and
they are exactly the same

thanks for any help

Exback1 doesn't require SSL, does it?
--
Ed Crowley MVP
"There are seldom good technological solutions to behavioral problems."
..

"Sawyer" wrote in message
news:10C4FE62-1040-4169-900B-4B74D2835AB8@microsoft.com...
> Hello all
>
> I have one 2007 sp1 rollup 8 CAS server, and two backend 2003 sp2 servers.
> All users who access OWA and have mailboxes on EXback1 can log on
> successfuly but once logged on the 2003 OWA page is in a "hung state" and
> the page never stops loading, users can click the folders, but again the
> page says loading, users also cant see there email.
>
> On EXback2 it works perfectly. Both 2003 backend servers are on the same
> subnet. I checked all the settings in IIS on the two backend servers and
> they are exactly the same
>
> thanks for any help

nope, i triple checked. I made sure all the Vdir on both backend Exchange
servers were configured the same. Its driving me nuts
"Ed Crowley [MVP]" wrote in message
news:OGAt2X3%23JHA.2824@TK2MSFTNGP03.phx.gbl...
> Exback1 doesn't require SSL, does it?
> --
> Ed Crowley MVP
> "There are seldom good technological solutions to behavioral problems."
> .
>
> "Sawyer" wrote in message
> news:10C4FE62-1040-4169-900B-4B74D2835AB8@microsoft.com...[color=green]
>> Hello all
>>
>> I have one 2007 sp1 rollup 8 CAS server, and two backend 2003 sp2
>> servers. All users who access OWA and have mailboxes on EXback1 can log
>> on successfuly but once logged on the 2003 OWA page is in a "hung state"
>> and the page never stops loading, users can click the folders, but again
>> the page says loading, users also cant see there email.
>>
>> On EXback2 it works perfectly. Both 2003 backend servers are on the same
>> subnet. I checked all the settings in IIS on the two backend servers and
>> they are exactly the same
>>
>> thanks for any help
>[/color]

Have you tried connecting to OWA directly on the back-end server, bypassing
the front-end? That has to work before the front-end will, so you should
check that first.
--
Ed Crowley MVP
"There are seldom good technological solutions to behavioral problems."
..

"Family" wrote in message
news:AC87CF9E-39C4-4664-895D-F97386B1E8F9@microsoft.com...
> nope, i triple checked. I made sure all the Vdir on both backend Exchange
> servers were configured the same. Its driving me nuts
> "Ed Crowley [MVP]" wrote in message
> news:OGAt2X3%23JHA.2824@TK2MSFTNGP03.phx.gbl...[color=green]
>> Exback1 doesn't require SSL, does it?
>> --
>> Ed Crowley MVP
>> "There are seldom good technological solutions to behavioral problems."
>> .
>>
>> "Sawyer" wrote in message
>> news:10C4FE62-1040-4169-900B-4B74D2835AB8@microsoft.com...[color=darkred]
>>> Hello all
>>>
>>> I have one 2007 sp1 rollup 8 CAS server, and two backend 2003 sp2
>>> servers. All users who access OWA and have mailboxes on EXback1 can log
>>> on successfuly but once logged on the 2003 OWA page is in a "hung state"
>>> and the page never stops loading, users can click the folders, but
>>> again the page says loading, users also cant see there email.
>>>
>>> On EXback2 it works perfectly. Both 2003 backend servers are on the same
>>> subnet. I checked all the settings in IIS on the two backend servers and
>>> they are exactly the same
>>>
>>> thanks for any help
>>[/color]
>[/color]

Same patch level on your BE servers? I would try exporting the IIS
config from the working server and import into the non working server
to test. Make a backup of existing config before trying. I'm thinking
it's a permissions issue on the VDIRs.


James Chong (MVP)
MCITP | EA | EMA; MCSE | M+, S+
Security+, Project+, ITIL
msexchangetips.blogspot.com






On Jul 2, 7:24�pm, "Sawyer" wrote:
> Hello all
>
> I have one 2007 sp1 rollup 8 CAS server, and two backend 2003 sp2 servers..
> All users who access OWA and have mailboxes on EXback1 can log on
> successfuly but once logged on the 2003 OWA page is in a "hung state" and
> the page never stops loading, users can click �the folders, but again the
> page says loading, users also cant see there email.
>
> On EXback2 it works perfectly. Both 2003 backend servers are on the same
> subnet. I checked all the settings in IIS on the two backend servers and
> they are exactly the same
>
> thanks for any help

yes i did and it worked perfectly, so knowing this does this mean i can rule
out the backend server as being the cause of the issue?
"Ed Crowley [MVP]" wrote in message
news:u0Wwe45%23JHA.1380@TK2MSFTNGP02.phx.gbl...
> Have you tried connecting to OWA directly on the back-end server,
> bypassing the front-end? That has to work before the front-end will, so
> you should check that first.
> --
> Ed Crowley MVP
> "There are seldom good technological solutions to behavioral problems."
> .
>
> "Family" wrote in message
> news:AC87CF9E-39C4-4664-895D-F97386B1E8F9@microsoft.com...[color=green]
>> nope, i triple checked. I made sure all the Vdir on both backend Exchange
>> servers were configured the same. Its driving me nuts
>> "Ed Crowley [MVP]" wrote in message
>> news:OGAt2X3%23JHA.2824@TK2MSFTNGP03.phx.gbl...[color=darkred]
>>> Exback1 doesn't require SSL, does it?
>>> --
>>> Ed Crowley MVP
>>> "There are seldom good technological solutions to behavioral problems."
>>> .
>>>
>>> "Sawyer" wrote in message
>>> news:10C4FE62-1040-4169-900B-4B74D2835AB8@microsoft.com...
>>>> Hello all
>>>>
>>>> I have one 2007 sp1 rollup 8 CAS server, and two backend 2003 sp2
>>>> servers. All users who access OWA and have mailboxes on EXback1 can log
>>>> on successfuly but once logged on the 2003 OWA page is in a "hung
>>>> state" and the page never stops loading, users can click the folders,
>>>> but again the page says loading, users also cant see there email.
>>>>
>>>> On EXback2 it works perfectly. Both 2003 backend servers are on the
>>>> same subnet. I checked all the settings in IIS on the two backend
>>>> servers and they are exactly the same
>>>>
>>>> thanks for any help
>>>
>>[/color]
>[/color]

Likely, yes.
--
Ed Crowley MVP
"There are seldom good technological solutions to behavioral problems."
..

"Family" wrote in message
news:644D17E5-081F-4E9D-9623-A3FE02BD4D64@microsoft.com...
> yes i did and it worked perfectly, so knowing this does this mean i can
> rule out the backend server as being the cause of the issue?
> "Ed Crowley [MVP]" wrote in message
> news:u0Wwe45%23JHA.1380@TK2MSFTNGP02.phx.gbl...[color=green]
>> Have you tried connecting to OWA directly on the back-end server,
>> bypassing the front-end? That has to work before the front-end will, so
>> you should check that first.
>> --
>> Ed Crowley MVP
>> "There are seldom good technological solutions to behavioral problems."
>> .
>>
>> "Family" wrote in message
>> news:AC87CF9E-39C4-4664-895D-F97386B1E8F9@microsoft.com...[color=darkred]
>>> nope, i triple checked. I made sure all the Vdir on both backend
>>> Exchange servers were configured the same. Its driving me nuts
>>> "Ed Crowley [MVP]" wrote in message
>>> news:OGAt2X3%23JHA.2824@TK2MSFTNGP03.phx.gbl...
>>>> Exback1 doesn't require SSL, does it?
>>>> --
>>>> Ed Crowley MVP
>>>> "There are seldom good technological solutions to behavioral problems."
>>>> .
>>>>
>>>> "Sawyer" wrote in message
>>>> news:10C4FE62-1040-4169-900B-4B74D2835AB8@microsoft.com...
>>>>> Hello all
>>>>>
>>>>> I have one 2007 sp1 rollup 8 CAS server, and two backend 2003 sp2
>>>>> servers. All users who access OWA and have mailboxes on EXback1 can
>>>>> log on successfuly but once logged on the 2003 OWA page is in a "hung
>>>>> state" and the page never stops loading, users can click the folders,
>>>>> but again the page says loading, users also cant see there email.
>>>>>
>>>>> On EXback2 it works perfectly. Both 2003 backend servers are on the
>>>>> same subnet. I checked all the settings in IIS on the two backend
>>>>> servers and they are exactly the same
>>>>>
>>>>> thanks for any help
>>>>
>>>
>>[/color]
>[/color]